Florence Crittenton

Case Manager - Topeka

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Active since 16-10-2018 Job category Health Care - Mental
Location Topeka Level -
Educational level Bachelor / Graduate Employment type -
Hours 40 - 0 Salary -
The Case Manager is responsible for the coordination of the psychiatric, social, medical and educational services for a caseload of residents and their families. Provide clinical assessment and treatment planning for residents assigned to their case. Provide crisis counseling and therapeutic group experiences to all residents as needed. Coordinate a multidisciplinary team in providing treatment programming to support clients’ treatment goals. Work as part of the clinical team in exploring therapeutic interventions and supporting a therapeutic environment for residents. Work with the MCOs and private insurance companies around medical necessity, utilization, and case coordination. Participate in multiple department co-managed teams.

Essential Functions:

Treatment Planning and Counseling Activities:
• Provide coordination of services to a caseload of inpatient residents and their families.
• Coordinate with all providers in the multidisciplinary team to ensure a cohesive goal directed treatment process.
• Participate in treatment team meetings and recommend appropriate therapeutic interventions for residents.
• Provide initial and ongoing clinical assessment, case conceptualization, treatment planning, safety planning, transition/discharge planning, and progress reporting for residents.
• Monitor residents’ symptoms and behaviors and provide understanding of behavior in the context of psychiatric needs.
• Provide individual and group services to promote safety, insight building, and new patterns of responding/skills.
• Facilitate family engagement around all aspects of treatment.
• Provide crisis support and coaching for residents as needed.
• Provide on-call consultation and support on a rotation to support the treatment team.
• Collaborate with outside agencies for the purpose of care coordination to meet the unique needs of each client (i.e. referring agencies, hospitals, schools, mental health centers).
• Monitor residents’ involvement and response to community, recreational, and volunteer experiences.
• Monitor and facilitate compliance with all judicial requirements for residents.
• Collaborates with Managed Care Organizations to ensure that authorizations of medically necessary services are approved.
• Represent the agency in community activities at the direction of the Chief Executive Officer.

Performance Improvement and Training Activities:
• Lead quarterly Peer Review process for the PRTF.
• Identify service utilization trends and documentation needs for the PRTF.
• Report quarterly outcomes of the peer review and trending process to the Clinical Director with associated recommendations.
• Monitor program outcomes.
• Participate in the oversight of regulations and recommendations for the PRTF as well as the review process for governing bodies such as CARF and KDADS.
• Participate in the evaluation of treatment programs; develop and/or modify procedures and techniques to improve treatment services.
• Develop and conduct training on clinical topics for staff or outside agencies at the request of leadership.
• Meet individually with the Clinical Director on a regular basis and for additional consultation as needed.
• Monitor own CEU hours accumulated and license renewals.
• Meet with youth counselors to provide situational clinical supervision, as needed.

Administrative Activities:
• Assure that documentation is timely and accurately reflects services provided.
• Ensure timely development/reviews of treatment plans, treatment summaries, and other required documentation.
• Report directly to Clinical Director.
• Cooperate with other departments, in order to provide coordinated services to the residents and referring agencies.
• Support leadership and staff in special projects.
• Remain current on any regulations and/or guidelines applicable to their activities.

• Bachelor’s Degree in Social Work, Psychology, Counseling, or other Mental Health field.
• Mental health or case management experience.
• Knowledge of current trends and practices in treatment of children and adolescents.
• Knowledge of principals of social work and their application to a residential environment.
• Knowledge of mental illness, behavioral and maladaptive problems and the associated symptoms, treatment and social implications.
• Knowledge of clinical diagnosis and treatment planning.
• Knowledge of child and adolescent development and behavior as well as normal and abnormal psychology.
• Knowledge of the emotional, social, economic and cultural influences on adolescents.
• Knowledge of the principals of casework management.
• Knowledge of facility guidelines and/or contractual agreements, information sharing, and confidentiality.
• Ability to apply psychological theories and best practices.
• Ability to establish and maintain effective therapeutic relationships with clients.
• Ability to establish and maintain effective working relationships with co-workers.
• Ability to communicate effectively orally and in writing.
• Ability to write clear, concise, accurate reports.
• Basic computer skills, to include word processing, e-mail, spread sheets.
• Working knowledge of the child welfare system.
• Working knowledge of the juvenile justice system.
• Ability to collaborate with all internal levels of organization and external contacts.

Physical Demands:
• Read and write fluently in English.
• See well enough to read reports, monitor youth, drive a vehicle, and observe discreet behaviors.
• Hear well enough to converse on the telephone and hear comments mumbled under breath.
• Speak well enough to teach skills, give feedback, and discuss strategies and converse on telephone.
• Body movement or mobility to track behaviors of youth moving around the building, including stairs, bend, stoop and/or reach as needed.
• Stamina to work on your feet, as needed, for 8 hour shifts.
• Remain awake and alert throughout the work shift.
• Frequently required to lift and move up to 10 lbs. occasionally required to lift and move up to 25 lbs. and 50 lbs. with assistance. Such as: suitcases, groceries
• Ability to push/pull up to 200 lbs during a physical restraint. Required to physically assist in the verbal and physical restraint of clients up to 200 lbs who need external controls.
• Satisfactory level of dexterity to complete various tasks including, but not limited to, operating a computer keyboard, cooking or driving, leading exercise and activity groups.

Work Environment:
• Worker is subject to outside environmental conditions occasionally; inside conditions frequently, usually with protection from weather conditions but not necessarily from temperature changes.
• The work includes constant interruptions, inappropriate behaviors, and the potential for verbal and physical threats from youth.

Travel Requirements:
• Type - conferences, seminars, meetings, trainings or off-site activities with residents.
• Qualifications – valid Driver’s License with an acceptable driving record.

More information
This listing is a full-time job

Job category Health Care - Mental
Industry / Industries Government / Non-profit
Region United States

Contact information

Name Chelsey Shirrell